About Cambridge Maintenance Services
Cambridge Maintenance Services is a nationwide supplier of mechanical and electrical building services maintenance with over 34 years of experience in delivering its building services maintenance to the corporate, healthcare, education, retail, transport and manufacturing sectors. It also ensures optimum energy efficiency for every property portfolio it manages.
We are experts in delivering compliant, safe, and efficient workplaces. Our nationwide building services maintenance solutions span the corporate, healthcare, education, retail, transport, and manufacturing sectors. Using advanced technology and data, we provide cutting-edge maintenance services that are trusted by major managing agents and independent clients alike. As a multi-award-winning business, our local teams are dedicated to providing personalised FM services that meet your specific needs.
Electrical Services Administrator
Job Description:
You will be part of a dynamic and friendly team; you will be responsible for scheduling all the electrical engineer’s work. You will ensure that all tasks are allocated to engineers so that SLA’s are met and kept to, updating the engineers schedule sheet. Dealing with incoming calls and emails quickly and efficiently to ensure the highest quality standards are kept and any other admin duties required. A successful candidate should be able to demonstrate strong attention to detail along with the ability to discover potential risks
Key Responsibilities:
•Liaise with engineers in relation to schedules
•Scheduling & Booking works for Electrical engineers
•Attend daily conference calls with electrical team
•Ensuring all client instructions are logged
•Dealing with incoming calls and emails
•Allocation of jobs to engineers and sub-contractors
•Recording all communication and arrangements on our in house system
•Chasing for updates and paperwork
Communication with colleagues/team - keeping them informed of client changes/requirements
•Deliver outstanding customer service by responding promptly, remaining courteous and professional at all times
•Escalate any issues
•Creating quotes & updating quote tracker
•Checking Jobs are complete and all paperwork received
•Chase for NIC/EIC certification and ensure certs are attached to jobs
•Completion of RAMS
•Creation of reports & Certificates
•Monitor paperwork for quality
Location:
St. Ives, Cambridgeshire
Hours of Work:
Full time - 8.30am-5pm
Essential Skills & Qualifications:
•Proven ability to accurately follow procedures
•Good with MS office Word/Excell
•Comfortable and professional on calls and emails
•Adaptable and flexible to change
•Organised and able to multi task
•Work well as part of a team
Desired Skills & Qualifications:
Experience in a similar role
What we offer
Holiday Allowance
Sickness Scheme
Pension enrolment after 3 months service
Aviva Private Healthcare
Apply now
Need more info?
Our Talent Acquisition Executive, Ami, will answer your questions.