Contract Manager - North

Cambridge Maintenance Services (CMS)

CMS is a nationwide supplier of mechanical and electrical building services maintenance with over 34 years of experience in delivering its building services maintenance to the corporate, healthcare, education, retail, transport and manufacturing sectors. It also ensures optimum energy efficiency for every property portfolio it manages.

We are experts in delivering compliant, safe, and efficient workplaces. Our nationwide building services maintenance solutions span the corporate, healthcare, education, retail, transport, and manufacturing sectors. Using advanced technology and data, we provide cutting-edge maintenance services that are trusted by major managing agents and independent clients alike. As a multi-award-winning business, our local teams are dedicated to providing personalised FM services that meet your specific needs.

Job Description

To profitably manage contracts in full compliance with specification, effectively utilising identified resources to ensure they meet both company service delivery and budgetary targets, and the requirements in terms of contract, profitability & relevant legislative requirements for Client management.

During your Induction you will gain valuable experience managing a Lead Engineer and team of Engineers whilst being partnered with a current Contract Manager.

Key Responsibilities

Communication

 Report directly to Operations Director

 Primary contact with Client’s

 Manage variations to the contract

 Measuring Client’s Profit & Loss individually

 Support Credit control

 Elogbooks

 Supporting Sales and Mobilisation Team

 Providing instruction and guidance to Helpdesk when required

Team Responsibility

 KPI’s & SLA’s – PPM & Reactive

 Responsible for team stats

 Monitoring Points and Conference Calls

 Audits

 Form Line Management for Lead Engineer

 Team Morale

 Approval of holiday’s

 Identifying shortfalls in labour – identifying recruitment of new staff and redistributing workload accordingly

 Liaising with HR

 Provide technical support should your Lead Engineer require it

 Monitoring of Sub Contractors activities on your allocated sites

 Uphold Company rules and procedures

 Adhere to Company and externally relevant health and safety laws and policies

 Undertake any other duties and responsibilities as may be determined by Company

 We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability.

What we offer

• Holiday Allowance

• Sickness Scheme

• Pension enrollment after 3 months service

• Aviva Private Healthcare

• Company bonus scheme